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Peace of mind for your home technology

Technology Support you can count on

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered with our comprehensive AV service plans in Dallas, TX and beyond.

Experience Our Benefits

REMOTE REPAIR
Your system will be accessed remotely and oftentimes repaired without a service call.
APP CONTROL

You'll get an AV service plan mobile app enabling you to fix many of the common issues that technology systems experience in the Dallas, TX area.

24/7 SUPPORT COVERAGE
We're available to communicate with you in whichever manner best fits your lifestyle.
DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.


What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.


What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose your monthly subscription

ESSENTIAL
SERVICE SUPPORT

$27.99 monthly
$268.00 yearly
  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Call Rates

    In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

  • 5% Discount on New Equipment and/ or Installation

    Receive an additional discount towards all new equipment purchases including labor and installation.

  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise as part of our Dallas AV company service offerings.

  • Extended Refund & Exchange

    Enjoy double the normal refund and exchange window up to 60 days from date of purchase.

  • Extended Protection

    Enjoy an additional full year (365 days) of warranty protection for all equipment purchased from InsightAVA.

Select This Plan

ENHANCED
SERVICE SUPPORT

$49.99 monthly
$479.90 yearly
  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Call Rates

    In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

  • 10% Discount on New Equipment and/ or Installation

    Receive an additional discount towards all new equipment purchases including labor and installation.

  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Extended Refund & Exchange

    Enjoy double the normal refund and exchange window up to 60 days from date of purchase.

  • Extended Protection

    Enjoy an additional full year (365 days) of warranty protection for all equipment purchased from InsightAVA.

Select This Plan

ULTIMATE
SERVICE SUPPORT

$69.99 monthly
$671.90 yearly
  • Reactive Remote Repair

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

  • 24/7 Email, Text and Chat Support

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • App Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • Discounted Service Call Rates

    In the unlikely event that a service call must be scheduled, you'll receive 10% off labor rates and "Front of Line" next day service.

  • 15% Discount on New Equipment and/ or Installation

    Receive an additional discount towards all new equipment purchases including labor and installation.

  • Proactive Monitoring and Remote Repair

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • Extended Refund & Exchange

    Enjoy double the normal refund and exchange window up to 90 days from date of purchase.

  • Extended Protection

    Enjoy an additional two (2) full years (730 days) of warranty protection for all equipment purchased from InsightAVA.

Select This Plan
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